Jargon Buster

SDSL – Symmetric Digital Subscriber Line

A broadband technology that delivers very high data transfer speeds over existing telephone lines. The same bandwidth is delivered downstream and upstream; i.e. you can download items as fast as you can upload. This is more appropriate for businesses running a server.

SIP Trunking

In order for your telephone system to be fully IP enabled, you will need a SIP trunk. A SIP trunk is a pure IP connection between your premises and the national telephone network. SIP Trunks can work on broadband and other types of data connectivity such as leased lines.

Smartphone

A mobile phone which is like a mini-computer and can browse the internet, receive email and let you work on documents and spreadsheets whilst on the move.

Soft PBX – Soft Phone

A software application providing server-based telephony, for example, a soft phone on your laptop allows you to make calls from it.