Reseller FAQ

How Does ClearIP Work?

ClearIP utilises broadband and other data connections to deliver hosted voice services and supplementary telephony and data applications to end user businesses. The ClearIP platform is built on Teleware SIP based soft-switch, distributed across two London data centres.

What is SIP?

Session Initiation Protocol [SIP] is an open signalling standard used to set-up, control and tear down any session based information exchange, such as a voice call, across the Internet.

Is This Voice Over The Internet?

Not necessarily. Where an existing customer DSL connection is used, yes the traffic is over the Internet. Where a ClearIP DSL circuit is installed, this is only Voice over Internet Protocol [VoIP]. Customer call traffic is not carried over the public Internet and is "on-net" to us. This enables us to control the quality of the call from the network core out to the end user telephone. In this way ClearIP sidesteps the tricky issue with VoIP, namely, how to guarantee voice quality across the Internet.

Can customers retain their existing BT numbers?

In most cases yes, though this depends on the local customer exchange. Further exchanges and Service Providers are continually being added. However utilising intelligent numbers overcomes these issues in virtually all cases.

What cost savings should my customers expect?

It varies depending on the type of deployment, the opportunity to centralise resource, number of sites, total number of endpoints and the application requirement within the customer business. Generally speaking, ClearIP will reduce customer costs by 20-30% through BT trunk replacement, economies of scale in call billing, free on-net calling, reduced capital costs and reduction of administration and support costs.